Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment, we will contact you via email. Items we provide made internationally will be shipped as normal but will take 7 to 14 business days
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping (5–7 business days): calculated at checkout
- Expedited Shipping (2–3 business days): calculated at checkout
- International Shipping (7-14 business days )
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damaged or Lost Packages Stitchandriotco is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Due to Failed Delivery If an order is returned to us due to an incorrect address provided by the customer or failure to collect the package, the customer will be responsible for re-shipping costs.
Contact Us If you have any questions about your shipment, please contact us at Stitchandriotco@gmail.com